By continuing to use the site, you agree to the use of cookies. more information

KraftHeinz has updated its cookie policy. We use cookies to ensure that we give you the best experience on our website. This includes cookies from third party social media websites due to the use of embedded content and features from social media. Such third party cookies may track your use of the KraftHeinz website. If you continue, we'll assume that you are happy to receive all cookies on the KraftHeinz website.

Close

Frequently Asked Questions

Products F.A.Q.

What does '57 Varieties' refer to on Heinz labels?

While riding a train in New York City in 1896, our founder Henry J Heinz saw a sign advertising 21 styles of shoes, which he thought was clever. Although Heinz was manufacturing more than 60 products at the time, Henry thought 57 was a lucky number. So, he began using the slogan “57 Varieties” in all his advertising. Today the Company has more than 5,700 products around the globe, but still uses the magic number of “57”. Find out more about Heinz and our History.

How can I find out where to buy my favourite Heinz products?

Because we’re a favourite in many food markets, most supermarkets stock our products. If you find the Heinz range is limited in your local store, speak to the Consumer Care Team about stocking your favourite Heinz products.

Does Heinz ever stop making certain products?

From time to time, we discontinue a product from our range, usually because of a new recipe development or because it was a limited edition. We’re always reviewing our product ranges, as well as continually updating and improving our recipes.

Who can answer specific nutritional questions about Heinz products?

Our team of experienced nutritionists are available to answer your specific nutritional questions. Call one of the Careline team with your question on +44 800 528 5757 and we’ll get back to you. Remember, always refer to the label when you’re looking for information on ingredients and nutritional content.

Does Heinz use genetically modified (GM) foods to make its products?

Heinz remains committed to taking every possible step to ensure that Heinz varieties remain free from ingredients derived from genetically modified crops.

Where there is the potential for GM material to be present or where ingredients are derived from soya or maize, we source non-GM, identity preserved ingredients through carefully audited suppliers. In addition, independent testing is carried out.

If I go abroad, will I be able to buy Heinz products in the shops?

As a worldwide Company you will find an international range of Heinz products in many countries. While you’re abroad, you may find a limited number of well-known English products, such as Heinz Cream of Tomato Soup or Heinz Salad Cream, available in specialist shops.

Where can I get information on feeding my baby?

Visit heinzbaby.co.uk where you’ll find lots of useful information on feeding newborns and weaning them onto solids.

What is lycopene?

Lycopene is the natural red pigment that gives tomatoes their colour. Evidence suggests it is also a powerful antioxidant with potential positive health benefits. Most of the lycopene in our diet comes from tomatoes. To make it easier for your body to absorb lycopene, eat cooked tomatoes.

Which artificial colours, flavours and preservatives are used in Heinz products?

Where possible we do not use artificial colours, flavourings or preservatives in our products. Always refer to the label for full ingredient and nutritional information.

How long can you store an open can of Heinz Beanz? And can I keep them in the opened tin?

You’re best off emptying the contents into a clean container with an air-tight lid. Keep the container in the fridge and make sure you eat the beans within two days. Always refer to the label for storage information. Of course you could try the Heinz Beanz Fridge Pack™, our first ever re-sealable beans product.

This exciting innovation allows you to use as many beans as you like before resealing the screw top and popping the remaining beans into the fridge to keep fresh for up to five days. There’s also a handy see-through measure on the side, showing if there are enough beans left to put on toast or partner with a spud!

The 1kg Heinz Beanz Fridge Pack™, which has been shaped so that it will fit in a fridge shelf or in the fridge door, contains the equivalent of just under two and a half standard tins of Heinz Beanz.

Is it true that there is lots of salt in some Heinz products?

Heinz has reduced and light versions of a number of our most popular products such as Reduced Sugar and Salt Beanz, Tomato Ketchup and HP Sauce. These recipes contain no artificial sweeteners and at least 25% less salt than standard recipes.

Heinz has long been committed to progressive salt reduction as well as an active partnership with salt awareness campaigns. More recently, Heinz signed up as a Department of Health Responsibility Deal partner on a range of health and well-being measures including salt reduction.

Over recent years, Heinz has continued to reduce the salt levels in its core products, part of a programme that began more than 25 years ago. Whilst still providing all the taste, the salt content of Heinz Tomato Ketchup has been reduced by almost 40%. The salt in Heinz Beanz has been cut by almost 50% in 10 years and in Heinz Cream of Tomato Soup it has been cut by almost 45% – in line with changes in consumer tastes and whilst still providing all the taste that consumers prefer.

Can Tomato Ketchup bottles be recycled?

Yes. Heinz Tomato Ketchup plastic bottles are made from a plastic called PET, which is fully recyclable.

Does Heinz supply schools and colleges with company information for projects?

You’ll find plenty of Company information on this site including a full history of the company, brand information and soon news.

What can I do if my supermarket won't take the Internet Coupon you sent me?

If you have problems redeeming your coupon at a particular store, contact your country office with details of the store and the reasons why. We’ll take it from there.

Who can help with general enquiries about products and label information?

Our Consumer Careline team can help answer your questions. If you have any questions please call the Careline on +44 800 528 5757.

Approximately how many beans are there in a tin?

There are approximately 465 beans per standard 415g can.

How many cans of soup are made every minute of every hour of every day of every week of every month of every year?

Approximately 1600 cans.

Does soup count towards your 5 a day?

One of your 5 a day equals 80g of fruit or vegetables so if a portion of soup contains 80g fruit or vegetables it counts as one of your 5 a day. Heinz Tomato Soup counts as one of your 5 a day.

Heinz Ketchup F.A.Q.

What happened to the famous gherkin pickle on the Heinz label?

Heinz® Ketchup retired the pickle from its label after 110 years, making room for a vine-ripened tomato. This new label emphasizes Heinz’s heritage and our deep dedication to tomato quality, from seed to bottle.

Do you still make green Ketchup?

No, we do not currently make green Ketchup (or any color other than red).

Do you still make the glass bottle?

Yes, this bottle is still made and sold to restaurants. Look for it at many fine-dining establishments.

At what speed does Ketchup exit the iconic glass bottle?

Heinz® Ketchup exits the iconic glass bottle at .028 miles per hour. We know because it’s something we test in our quality assurance procedures. If the Ketchup we test comes out faster than this speed, that batch of Ketchup is rejected.

What's the best way to get Heinz® Ketchup out of the iconic glass bottle?

To release Ketchup faster from the glass bottle, apply a firm tap to the sweet spot on the neck of the bottle — the “57.” Very few people know this secret. Now you’re “in-the-know.”

Do I need to refrigerate Ketchup?

Because of its natural acidity, Heinz® Ketchup is shelf-stable. However, its stability after opening can be affected by storage conditions. We recommend that this product, like any processed food, be refrigerated after opening. Refrigeration will maintain the best product quality after opening.

Is Ketchup gluten-free?

Yes!

What is the shelf life of an unopened bottle of Ketchup?

Fifteen months from production. Look for the “best by” on the cap or back of bottle.

What is in “natural flavorings”?

The natural flavorings listed in our ingredient statement consist of natural spice extracts and oils. The exact ingredients included under the “natural flavorings” on the Heinz® Ketchup label are considered proprietary, because recipes cannot be patented.

Does your Ketchup contain MSG?

Heinz® Ketchup does not contain monosodium glutamate (MSG).